SSE Airtricity has today announced a 7% decrease in its standard unit rates for electricity, effective from 1 November 2023.
The decrease means a typical customer will see costs reduce by around £89.37 annually* and all domestic SSE Airtricity electricity customers will benefit from this reduction.
Today’s announcement delivers on SSE Airtricity’s commitment to pass on savings to customers, who have been impacted by the rise in global wholesale energy costs as soon as it became possible to do so.
SSE Airtricity has a longstanding and continued commitment to working with, and supporting, its customers. Throughout the recent cost of living crisis, the company has worked with governments and communities to support those most in need. This has involved working closely with Department of Energy Security and Net Zero to deliver government supports directly to customers, establishing a customer support fund valued up to £21m including undertaking charitable partnerships to address fuel poverty and social equality which saw donations of more than £2m to Bryson Charitable Group.
Klair Neenan, Managing Director of SSE Airtricity, said:
“We hope today’s announcement will be welcome news for electricity customers in Northern Ireland as we approach winter. We're acutely aware of the pressure people have been experiencing with the cost-of-living crisis and we recognise that this continues to be a difficult time for many.
“We’ve worked hard over the last 18 months to shield our customers from the impact of record wholesale costs through our approach to buying energy, and we promised to pass on savings, as soon as it was possible to do so. Today, we’re delivering on that promise.
“As always, I would encourage any customer who is concerned about their energy costs to please contact us, and we will work with you to find a solution.”
SSE Airtricity encourages any customer who may be in difficulty to get in touch and the company will work with them to find a solution. Customers who wish to speak to SSE Airtricity can do so by calling 0345 601 9093 or visiting sseairtricity.com.
In addition to support and advice available from SSE Airtricity, the company is also making customers aware of free independent help and information from NI Energy Advice on 0800 111 4455 or online at www.nidirect.gov.uk/contacts/ni-energy-advice.
*From 1 November, the typical annual cost of home electricity will be £1,185.41, based on a customer on SmartSaver Standard 24 hr credit meter tariff (Direct Debit with eBilling) with typical consumption of 3,200 kWh. Actual costs vary according to meter type, individual tariff and consumption.