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Discover how to spot signs of abuse with NSPCC’s free online safeguarding course

Do you feel confident enough to trust your instincts and senses if you witness signs of abuse or neglect? Do you know how to act on these concerns and report possible signs of child abuse?

As part of a month-long safeguarding awareness campaign in partnership with the Department of Health that was launched in March, NSPCC has been offering a free online training course for people, who, as part of their job, enter homes to undertake work or deliver their service to help encourage parents, carers and the wider community to recognise and report signs of abuse and neglect.

Due to high demand, we are now extending the free offer for the ‘It’s your Call’ training until the end of April only.

The 15-minute interactive online learning course through NSPCC Learning aims to help workers who enter or have access to people’s homes to:

  • Recognise the signs of possible abuse and neglect

  • Encourage them to report concerns either through their work channels, the NSPCC helpline, or if the concern is urgent, the police

  • Support those who may have already witnessed signs of child abuse, know what to do about it and provide advice

Every day, thousands of children and young people are normally seen by lots of different adults like family members outside of the home, teachers, health and social workers and neighbours.

Protecting children is everyone’s responsibility. Due to COVID-19 and social distancing measures, children and young people are spending much more time at home and we know isolation can put some children at a greater risk of abuse and neglect.

Workers who visit or enter people’s homes such as postal workers, delivery drivers and workers who regularly visit homes are well placed to spot any emerging safeguarding concerns and may see or hear things that others may not. It’s Your Call highlights how to spot the signs of possible child abuse and empower individuals to know what to then do.

If adults are concerned, they can contact the NSPCC helpline which is available Monday-Friday, 8am-10pm, or 9am-6pm at the weekends.

Children can call Childline on 0800 11 11 from 7.30am to 3.30am from Monday to Friday, or 9am to 3.30am on weekends.

To take the course for free, please visit:


For any queries please contact: